Insurance company wants to total repairable car
Her car was hit by another driver The insurance company explained it s a total loss She stated No it s not a total loss and she repaired it When the insurance company replied she was stunned and turned to Help Me Howard with Patrick Fraser This could be you You get on the road you re careful they re not Gyna Hightower Someone hit me from behind It caused me to hit an -wheeler which bounced me off of it I hit the wall Gyna was OK Her car was not Gyna Hightower The bumper was destroyed all around The car was destroyed Gyna then got a break A good Samaritan followed the hit-and-run driver Gyna Hightower And they released it to the state troopers and they were able to catch her That turned out to be essential because Gyna only has personal injury protection which doesn t cover collision damage But the driver who hit her had collision insurance so she filed a claim with that insurance company Gyna Hightower Allstate declared the car a total loss Gyna explained it was not a total loss just body damage So she paid a repair shop and she was back on the road Gyna Hightower The car was in good shape I love my car She met with the insurance rep again They offered her dollars but Gyna Hightower I would give them the title of the car declare the car a total loss Accepting that offer means Gyna would have give her car to the insurance company Gyna Hightower It is sad Sad because if she took the the insurance company is offering after she spent to repair her car she would be left with no car then have to buy another one Gyna Hightower Well my car was paid for I m not trying to get into another car payment right now Gyna s Nissan lists anywhere from through She commented she is not giving her car to the insurance company to basically collect Gyna Hightower And it s just not fair I would just like to be reimbursed what I paid which is to get the car repaired Might not be fair but is it legal Howard Howard Finkelstein Gyna is entitled to get the car repaired unless it costs more than of what the car is worth In this incident if its worth and the repairs cost it makes it less than So not only should the insurance company have to pay for the repairs they have to pay for a rental car for Gyna as well I contacted Allstate in April After asking Would you mind sharing your deadline They did not respond to a dozen emails and phone calls When I described them the story was going to air this week they wrote We are working with the customer to resolve the claim But Gyna revealed she has not heard from anyone at Allstate in months Gyna Hightower Sort of surprised but not so surprised They ve been particular tough people to deal with Howard Gyna Hightower If they do not pay Gyna the best option Sue in small alleges court It s inexpensive and you can do it yourself Gyna hopes Allstate comes through and she doesn t have to go to court to get reimbursed for repairing damage that was their customer s fault Gyna Hightower The reason I m bringing it to you guys is I hope I can retrieve what I ve paid out but if not at least it gives exposure to the big business of business It s an exceptional one since Gyna paid to repair the car and doesn t want to give it to the insurance company That s why if it s not settled it may take a judge to decide We will follow along and let you know what happens Crashed into a issue Want to insure you get help Contact us You will be in good hands cause we won t hit-and-run With this Help Me Howard I m Patrick Fraser News CONTACT HELP ME HOWARD Email helpmehoward wsvn comReporter Patrick Fraser at pfraser wsvn comMiami-Dade - -WSVNBroward - -WSVN
