American Airlines operations returning to normal after widespread computer outage

American Airlines suffered a widespread outage with its flight information computer system personnel with two affected airports informed CNN In a report to CNN American Airlines reported a system issue was affecting connectivity for specific of its systems We are working with our partners to fully resolve the issue the airline commented Though we are experiencing delays as a product we have not canceled any flights at this time A source from one affected airport recounted CNN the airline had sent messages indicating problems for at least two hours with the system that handles flight bookings check-in ticketing and baggage tagging along with other functions The source commented American sent communications just before p m ET stating the systems were coming back online and to expect slight delays as they work towards normal operations Airport authorities at Miami International Airport mentioned they were notified about the challenge just after p m Friday We have been just notified about that We re waiting to hear if any sites have been impacted yet announced Greg Chin communications director at Miami International Airport The full impacts on flights and passengers were not yet clear Friday afternoon One guest in Arizona advised CNN he was stuck on an airplane before takeoff The flight was supposed to takeoff at a m MT the app now says a m MT but that s just a place holder Pilot came on and disclosed that AA s electronic maintenance system is down and they can t input whatever work was done on the plane and then accept it so therefore we re stuck until that system comes back up Jason Hass declared A customer in Charlotte who was scheduled to leave at p m narrated CNN they were about to take off just before p m The client John Noona notified CNN airline bureaucrats announced the main system had gone down He added he had been stuck on the ground for nearly two hours The Federal Aviation Administration as well as representatives at airports in Chicago and Dallas referred questions to the airline More than of American Airlines flights were delayed Friday and were canceled according to FlightAware s flight records tracker Delayed flights for American s wholly-owned subsidiary PSA Airlines also topped and of its flights were canceled We apologize to our customers for their experience the airline declared in a message